Bob Hale
Founder, Usable Research & Consulting
Bob is a recognized usability and UX design expert with 20 years of experience in developing insightful research and strategies that fuel the creation of compelling, relevant and effective customer experiences for a portfolio of Fortune 500 clients in retail, medical, electronics and packaged goods. Bob sets the standards high and is admired by colleagues for both his constant enthusiasm and usability expertise. Bob has expertise in a variety of research techniques, such as formal usability testing, heuristic evaluation, contextual inquiry, eye tracking, self-confrontational techniques, concept & prototype testing, online & remote testing, and focus groups.